FREE SHIPPING ON ORDERS OVER £25.00

Frequently Asked Questions

Shipping

What Shipping Methods Are Available?

We use Royal Mail Tracked 24 for Next Day Delivery and Tracked 48 for Standard. 

As for now we don’t, we are looking into the option to ship internationally.

Normal delivery times is 1-4 working days. It depends on the workloads of DPD.

Payments

What Payment Methods Are Accepted?

We accept Visa and Mastercard as payments.

Yes it is, we use Trust Payments as a payments provider and all of your informations sits securely on their side.

Orders & Returns

How do I place an Order?

It’s very easy! Just add the products you want to the basket and then click on the “go to checkout” button. There you can put in your personal information and follow the steps.

Just send us a message on Facebook or on customer@norsevape.com and we will process you request.

 

Yes, you will be able to create an account in the checkout.

If you are concerned about a delay, please email us for Tracking information.

Just contact us and we will give you the correct way to return your item.

Are you 18 or older?

To enter our site you MUST be 18 or over to enter